As our 20th Birthday approaches…

This month is our 20th birthday month. Born on the 26th September 2001, we’ve seen thousands of clients come, leave, stay, return, grow, fail, try again, sell, buy, survive and thrive. A few have been with us since the very start and many of them for many of those...

Welcome back?

Does it feel weird to you like it does to us? Drinks and dining out, meeting friends, booking holidays and making plans… Lots has changed, in lockdown life, many have got used to having to do more stuff on line, often waiting longer to be dealt with, overall learning...

The weirdest of times…

Now we're in lockdown which for many is a relief and a blessing and yields a hope that we can 'flatten the curve' and get through this more quickly than without such restrictions. The team at Virtual PA Co are delighted to be able to offer a business as usual service....

Coming of age!

We're 18 years old today. it's a testament to the business, its team, clients and all round brilliance that it continues to beat the small business odds. Virtual PA Co was started in 2001 because I needed the service for myself. I couldn't afford a whole secretary on...

59%

The percentage of first time UK callers who won’t leave a voicemail if their call isn't answered directly*. This is a 2014 statistic, it has probably changed. We doubt it's for the better. People are more phobic about their phones than ever before, the little box that...

We do it better…

It's very simple. Call answering services have been around a long time, many clients enjoy the knowledge that their calls are being picked up and answered in their company name. Their callers are told they're not available, a message is taken, that message is sent and...

The problems we solve…

Our call handling service is expressly designed to ease the path of the business person or entrepreneur by solving some familiar problems. Because we also do admin, system access and combine it with our experience and natural born initiative, we offer you so much more...

MISSED CALLS = LOST BUSINESS. FACT

DO YOU RUN YOUR OWN BUSINESS? Then you need to think about this.Not only can a call you don’t get to lose you money, the issue is often compounded because you’re obliged to return a voicemail or missed call which can mean multiple attempts only to find that the...

Taking a bite of The Biscuit

Last year we decided to exhibit at The Biscuit, a relatively new exhibition for local businesses in Peterborough. We’d not done an exhibition for a while but felt it was possibly the right time, to get out there a bit, raise our profile, hopefully pick up a new client...

What we do for… salons and clinics

We know how it goes in salon life. Your team are busy with clients, the receptionist (or whoever is picking up that role at that particular moment) is dealing with someone at the desk and the phone is ringing off the hook. Great! Fantastic to be busy! But, now there...