What’s new at Virtual PA?

The latest updates, news and musings from the team

As our 20th Birthday approaches…

This month is our 20th birthday month. Born on the 26th September 2001, we've seen thousands of clients come, leave, stay, return, grow, fail, try again, sell, buy, survive and thrive. A few have been with us since the very start...

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Welcome back?

Does it feel weird to you like it does to us? Drinks and dining out, meeting friends, booking holidays and making plans... Lots has changed, in lockdown life, many have got used to having to do more stuff on line, often waiting longer to be dealt with, overall...

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The weirdest of times…

Now we're in lockdown which for many is a relief and a blessing and yields a hope that we can 'flatten the curve' and get through this more quickly than without such restrictions. The team at Virtual PA Co are delighted to be able to offer a business as usual service....

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Coming of age!

We're 18 years old today. it's a testament to the business, its team, clients and all round brilliance that it continues to beat the small business odds. Virtual PA Co was started in 2001 because I needed the service for myself. I couldn't afford a whole secretary on...

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59%

The percentage of first time UK callers who won’t leave a voicemail if their call isn't answered directly*. This is a 2014 statistic, it has probably changed. We doubt it's for the better. People are more phobic about their phones than ever before, the little box that...

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We do it better…

It's very simple. Call answering services have been around a long time, many clients enjoy the knowledge that their calls are being picked up and answered in their company name. Their callers are told they're not available, a message is taken, that message is sent and...

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The problems we solve…

Our call handling service is expressly designed to ease the path of the business person or entrepreneur by solving some familiar problems. Because we also do admin, system access and combine it with our experience and natural born initiative, we offer you so much more...

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MISSED CALLS = LOST BUSINESS. FACT

DO YOU RUN YOUR OWN BUSINESS? Then you need to think about this.Not only can a call you don’t get to lose you money, the issue is often compounded because you’re obliged to return a voicemail or missed call which can mean multiple attempts only to find that the...

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Taking a bite of The Biscuit

Last year we decided to exhibit at The Biscuit, a relatively new exhibition for local businesses in Peterborough. We’d not done an exhibition for a while but felt it was possibly the right time, to get out there a bit, raise our profile, hopefully pick up a new client...

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What we do for… salons and clinics

We know how it goes in salon life. Your team are busy with clients, the receptionist (or whoever is picking up that role at that particular moment) is dealing with someone at the desk and the phone is ringing off the hook. Great! Fantastic to be busy! But, now there...

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The systems we can use for you

Being an office-based Virtual PA means huge variety of clients - just enough to keep it highly personalised but more than probably your average VA working from home. It also means we can specialise as teams into specific industries or sectors. And to do the work we do...

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BOOST YOUR BUSINESS REVENUE – INNS AND SMALL HOTELS…

If you are a boutique pub with rooms, BnB or small hotel - have we got great news for you! We can help you increase bookings, improve customer service and build your mailing list (a huge boon in these days of impending GDPR). How? We look after a number of small...

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THERE’S A SPRING IN OUR STEP

AND WE'D LOVE TO PUT A SPRING IN YOURS! There's no better feeling in business than the one you get when someone else tells you 'We've got this.' And at Virtual PA Co, we'd say there's no better feeling in our work than being able to say that to a business owner! It...

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WE ARE RECRUITING!

IF YOU'RE GOOD AT WHAT YOU DO, COME AND JOIN US People like us understand how to ease another's load, look after our clients and each other, by giving great service on the phone, off the phone and when needed, in person. A love of all things business, curiosity about...

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LET US COMPARE YOUR CALL ANSWERING INVOICE

YOU CAN GET TOP DRAWER SERVICE AT AN AFFORDABLE PRICE We know that our service sounds expensive. When you get the level of client care that Virtual PA Co gives, it is natural to assume that it could be out of your price range. We don't just answer calls, we handle...

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We have been using Virtual PA company for over 9 years now since setting up E Surveyors Ltd.

We trust them with all our calls and administration, right down to sending out our standard terms of engagement to taking payments and typing our reports. Superb, bespoke service that truly is a virtual PA and not merely a call handling service.

– Gary Edgar

send us a message

If you have questions about our services and how we can help drop us a message here and we’ll be happy to help and answer them: