Welcome back?

Does it feel weird to you like it does to us? Drinks and dining out, meeting friends, booking holidays and making plans… Lots has changed, in lockdown life, many have got used to having to do more stuff on line, often waiting longer to be dealt with, overall learning to tolerate a poorer service.

We’ve been re-taught patience, empathy, appreciation and gratitude, it’s been necessary to keep us safe. It’s a good thing and let’s hope it doesn’t disappear too quickly as we return to a more recognisable reality.

But it will pay not to push this paradigm too far or for too long, it’s a noticeable opportunity for many corporates and other businesses to reduce human resource, encourage queues (physical, telephonical and digital) and so increase profit margins.

That’s not our market. We’re here as always, ready to answer your clients calls, give them prompt, friendly, professional, knowledgeable service and help your business to stand out from the crowd.

Get ready. If the forecasts come to bear, we are in for a period of growth, hopefully to truly build back better with quality of peaceful life… and as always it will be those who treat their customers best that win out in the loyalty ranks.

Try out our service, free of charge. We’d love the chance to impress you and your customers, save you time and, as a regular happy side effect, boost your revenue through a reduction in lost calls.

Written by Gail

Gail, our founder, set up Virtual PA Co in 2001. These days she spends time helping some of our customers with more complex and often financial issues on an advisory basis.
June 17, 2021
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