Virtual PA Co. are ready and waiting to support your Restaurant, Boutique Hotel or B&B
What would you do?
The phone is ringing and there are customers in front of you that have to to be dealt with, meals to be served, orders to be made, hospitality to be delivered!
Who do you serve, who do you ignore?
Sometimes it can be impossible to be there to answer the booking requests, but an unanswered phone is always a risk of lost business or damaged reputation.
it doesn’t have to be like this.
Let Virtual PA Co. take the strain and make you look amazing.
Online booking is great, but it’s not for everyone. We will be there at the end of the phone to chat availability, help with parking and directions, make bookings and generally upgrade your customer service – before they even arrive.
We can use your proprietary software, website or other booking platforms to appear as a seamless part of your team. There are a number of cracking hostelries on our books who tell us regularly how much we help them keep up a stunning appearance, let us do the same for you.
It’s a brand investment and because you get a small, close-knit team of virtual PAs, your regular customers will be referring to them by name when they come to enjoy their booking.
In 2013 I was looking for a long-term relationship with a company that I could trust to be ‘my office’ and ‘bookings team’ to all customers. I didn’t expect a faultless performance, but needed someone who would listen to problems or errors as they arose and be prepared to make improvements when asked.
Virtual P.A. cheerfully handle a complex customer interface, dealing with pricing, timings, on-line bookings, and a geography that is away from their home-base. Customers are telling me that the person who booked them in was lovely to talk to. Thanks Team.