Hair, Beauty &
Address the dilemma of having customers both at the desk and on the phone simultaneously with a Virtual PA.
What would you do?
You know that uncomfortable moment when you have to decide, who do you serve, who do you ignore?
You’re not alone. Often it’s easier to leave the phone and concentrate on the person in front of you. Great if the client leaves a message or better if they just hop online, but it’s not always the case.
An unanswered phone is always a risk of lost business or damaged reputation, more so if there’s not the resource to respond quickly with a speedy callback.
it doesn’t have to be like this.
Let us take care of this for you. It’s what we do.
Our team is practiced in salon and clinic software, can handle your calls, make your bookings, and even take payments and deposits.
You’ve already done the hardest part in getting your customers to come to you. So ensure all that effort doesn’t go to waste, and see that both your walk-ins and your callers get the attention they need.
Our team is experienced at dealing with therapy clinics and their clients. Handling calls, enquiries, referrals, and managing diaries. With an ideal balance of empathy and professional efficiency, we can ensure your diaries are full, payments up to date, and your waiting lists well managed.
What about data protection?
We’ve got that covered. At Virtual PA Co., we’re fully GDPR compliant, well briefed on the necessity for discretion. You can rest assured that demand for your services is being dealt with compassionately and effectively whilst protecting your reputation, even as a backup service, we can seamlessly integrate into your team as an outsourced solution.
We started with VPA in a crisis situation and they were just fantastic. They got us out of a real hole. I have had lots of comments from patients saying how friendly and professional they are. Any problems that have arisen largely due to my error anyway were all solved and sorted very quickly. Response is always immediate and efficient.
Thank you so much.