What’s new at Virtual PA?

The latest updates, news and musings from the team

Cuppa anyone?

I realised this week that between the core team here at Virtual PA Co we have almost 60 years of combined experience. That’s some going! Some of our clients have been with us since the very start, representing hundreds of years of combined loyalty. Our team has taken...

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We’re proudly NOT 24/7

In today’s world, everything and everyone is ‘always on, 24/7’. We’re not about that at Virtual PA Co, we’re about personal relationships and real people, not faceless, relentless availability. We offer a highly bespoke and personalised service. We allocate you a...

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Supporting Diversity in Small Business

We are proud this year to be a Small and Mighty sponsor of the Top 50 Neurodivergent Women List from Women Beyond the Box. You can find the list of these incredible females here When we first heard about the sponsorship opportunity, it was a very different thing for...

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Let’s get Virtual, Virtual. Let’s get into Virtual!

There’s not been much good out of the pandemic but if there is an upside is that we all learned how to 'get Virtual'.  By virtual we mean, we got used to working from home, not seeing people face to face, doing business and socializing with people we’ve never actually...

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LOOKING AFTER EACH OTHER…

Yesterday saw record temperatures scorch, melt and set fire to our little island. For the first time the fullest of health warnings related to heatwaves was issued to us all. So, at Virtual PA Co, together, as a team, we took the decision to go home and stay cool....

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Why Call Answering is the way to go for start-ups

Starting a business is a brilliant, exciting, busy, nerve-jangling time. It's also the best time to start as you mean to go on, especially if you want to run your business and not the other way around. It requires skills and planning to keep some time for you and...

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NO ANSWER, NO FUTURE

WHAT DO YOU DO WHEN YOU CAN'T GET THROUGH? Put yourself, for moment, into your customers’ shoes (and while you’re at it, think of yourself as a customer (of banks, mobile phone, broadband, builder, plumbing, tech, retailers and hospitality businesses). You have an...

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Call answering or call handling? Why care?

What’s the difference anyway?If engaging a virtual PA and/or answering service is new to you, it can be daunting to know what to choose. It's better to know the difference and be clear what you’re paying for. Call answeringThis basic service is an incredibly effective...

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As our 20th Birthday approaches…

This month is our 20th birthday month. Born on the 26th September 2001, we’ve seen thousands of clients come, leave, stay, return, grow, fail, try again, sell, buy, survive and thrive. A few have been with us since the very start and many of them for many of those...

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Welcome back?

Does it feel weird to you like it does to us? Drinks and dining out, meeting friends, booking holidays and making plans… Lots has changed, in lockdown life, many have got used to having to do more stuff on line, often waiting longer to be dealt with, overall learning...

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The weirdest of times…

Now we're in lockdown which for many is a relief and a blessing and yields a hope that we can 'flatten the curve' and get through this more quickly than without such restrictions. The team at Virtual PA Co are delighted to be able to offer a business as usual service....

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Coming of age!

We're 18 years old today. it's a testament to the business, its team, clients and all round brilliance that it continues to beat the small business odds. Virtual PA Co was started in 2001 because I needed the service for myself. I couldn't afford a whole secretary on...

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59%

The percentage of first time UK callers who won’t leave a voicemail if their call isn't answered directly*. This is a 2014 statistic, it has probably changed. We doubt it's for the better. People are more phobic about their phones than ever before, the little box that...

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Our business, quite simply, has taken 150% off thanks to Virtual PA. We have already exceeded year 3 turnover goals in year 1, opened a second office, gained one of the strongest reputations in the area – and we are only getting started as a business!

– Mike, Cambridge Building Surveyors

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If you have questions about our services and how we can help drop us a message here and we’ll be happy to help and answer them: