Is this you?
· I need help in my business but, I don’t know where to start
· I need help in my business but, I don’t trust anyone enough to do things like I do
· I need help in my business but, I can’t afford it
· I need help in my business but, I haven’t got time to train anyone up
Whether you fit into one or more of the above, for sure you are not alone.
We’ve been helping small businesses with their businesses for almost 25 years and we’ve learned a thing or two about how we can help them get the best value assistance as and when they need it most.
Don’t know where to start?
We know it’s a minefield and you’ve probably already had help with a web site and marketing and possibly IT support, so you’ve already got this. Perhaps now it’s time to add to your team with a virtual receptionist to answer your calls in your company name so you don’t lose them to a voicemail message, or worse, no voicemail left at all!
If you feel ready to let us take more than a message, then this is where the real value starts to kick in. We can learn about what you do, truly help with enquiries and perhaps, subject to what you do and how you work, even get clients booked into your diary, and more to boot. But we’re also happy to take things one step at a time.
Trust issues?
We’re not making light of this, it’s a serious issue. We know how hard it can be for you to let go, after all this is your baby we’re talking about.
We say start with delegating the easiest things, where help is already primed, experienced and set up to take some of the strain. Like our call answering service. Super simple to set up, highly cost effective from £1 per day and a definite step up from a voicemail.
It’s a skeleton service, you’ll get an instant or summary email or text with details of your callers, a brief message and number to call back so that at least they got through to a human who could reassure them of your attention.
You can try us for free remember, just let us know and we can set you up with a trial week – no obligation.
Help costs way too much money
Well, we think you’ll be surprised, pleasantly so. Our packages start at a meagre £1 per day and dependent on the volume of calls you have, you might opt for a pay as you go option which could cost less than the monthly equivalent.
Not only is our service great value for money, just from a customer service point of view, we’d go as far as to say it helps to make you money too – because you stop losing calls. Any you miss get picked up by us and any out of hours calls are called back the following working day.
Also, if you reliably answer your phone as a business, you give confidence to your clients. More business either way.
But, we also understand the value of flexibility for a small business, so our contract terms are simple, transparent and easy to switch up if needed, with no nasty lock in or lengthy notice period.
The best thing to do by far, is to try it, for free, for a week, with no obligation to sign up if it doesn’t work for you.
Too little time to sort this – we get it
Onboarding is easier and less time consuming than you might expect. We’re practiced enough at onboarding to take a brief and crack. We can build learning and knowledge as we go, bit by bit so you don’t have to worry about a huge training session or lengthy induction. The chances are we’ve worked with a similar business to yours, we may even be familiar with your technology and if not, we’re quick on the uptake so it won’t take us long to start really feeling like our team is yours.
It’s highly personalised, so you get to know us by name and we get to know you and your callers (the regular ones anyway) and our service is seamless so we fit right in.
We’re a bit like AI but better, the more you give us the better we get, but there’s no rush, we’re also like fine wine, and our relationship will improve with age. That’s why so many of our clients have been with us for years.
New clients are always welcome and we’re here, ready and waiting for you and your business to join us and ours.
