Congratulations you’ve finally decided that you need to outsource to a virtual PA! However, how do you know if they’ll be a suitable fit for your company?
Here are a few simple questions that you can ask your potential VA to avoid wasting money on the wrong fit:
1. Strengths and weaknesses
First off, you need a virtual assistant whose skills match your needs. Hiring a VA whose skill set is completely different from what you need is a total waste of money including both yours and their time. Therefore, you must tell your potential VA what you’ll be requiring of them and ask if they have the experience to carry it out. The same goes for weaknesses enabling you to adjust expectations accordingly.
2. Business knowledge
The more information you can give your virtual assistant the better they can assist your business. Especially if your business uses particular jargon. A lot of time will be saved if your VA doesn’t have to do extensive research on the business, and a bonus is that you reduce the risk of errors.
3. Computer crashes
Computers do have a tendency to crash, therefore it is imperative that you check with your VA what precautions are taken if any technical issues occur.
4. Communication methods
It’s no use if you live by text message and your VA only emails. Ensure that your VA knows your preferred communication method and they can be prepared with any apps/programmes that you require.
5. Your voice not being heard?
Ask your VA how they would cope with a difficult situation and miscommunication. This will let you know how they cope under difficult circumstances.